Troubleshooting help

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  1. I bought a USB-C dock and it won’t work with my monitors? – BASIC CHECKS First thing to check is your laptop is compatible. The USB-C port you are plugging it into must support DP-ALT mode (Note for Mac users, without a Thunderbolt 3 dock you will only get single display where Windows users will get dual screen).  If your laptop isn’t compatible you ...

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